Buy NoAway – €4.99
Launch price €4.99 · one-time, no subscription · regular price €9.99 soon

Help Center

Find quick answers about installing, activating, and using NoAway.

Quick help

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Install NoAway

Download the installer for your operating system and follow the simple installation steps. NoAway works on both macOS and Windows.

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Activate your license

Enter your license key the first time you launch NoAway to unlock the full version.

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Troubleshooting

If NoAway doesn't behave as expected, check common solutions for typical issues.

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Requirements

  • macOS 11 (Big Sur) or later
  • Windows 10/11 (64-bit)
  • On macOS, Accessibility permission is required so the system (and apps like Teams) treat simulated input as real activity. Grant it under System Settings → Privacy & Security → Accessibility, then quit and reopen NoAway.
  • You can close the NoAway window; the process must keep running (menu bar on Mac, system tray on Windows).

Known limits

  • Calendar status, a locked screen, company policy, and presence on other devices are outside what Keep Active controls.
  • On some Macs, depending on model or macOS version, the system may still not count simulated input as activity; NoAway will still keep the display awake and prevent sleep.
  • On Windows, antivirus or security software can block the kind of activity NoAway uses.
  • Always follow your employer’s software policy on managed devices.

Installing NoAway

desktop_mac macOS

  1. After purchase, download the .dmg from your confirmation email or the thank-you page (or start from the Download page → Buy).
  2. Drag NoAway into your Applications folder.
  3. Open the app and allow it if macOS shows a security prompt.
  4. The icon will appear in your menu bar.

window Windows

  1. After purchase, download the .exe from your confirmation email or the thank-you page (or start from the Download page → Buy).
  2. Run the installer and follow the setup wizard.
  3. Launch NoAway from the Start menu.
  4. The app will appear in your system tray.

Activating your license

  1. Launch NoAway.
  2. Enter your license key when prompted.
  3. Once activated, NoAway will unlock the full version.

If activation fails, make sure:

  • the email matches your purchase
  • the license key is correct
  • your internet connection is available

First setup

  1. Install

    Download the installer from your purchase email and install it. Requirements: macOS 11 (Big Sur) or later; Windows 10/11 (64-bit).

  2. Activate your license

    Launch NoAway and enter your license key. One license works on one device.

  3. Grant Accessibility (Mac only)

    On macOS, Accessibility permission is required so the system (and apps like Teams) treat simulated input as real activity. Grant it under System Settings → Privacy & Security → Accessibility, then quit and reopen NoAway.

  4. Enable Keep Active

    Open NoAway from the menu bar or system tray and turn on Keep Active. You can close the NoAway window; the process must keep running (menu bar on Mac, system tray on Windows).

  5. Verify

    Leave the computer untouched for about 15 minutes, then check your status in Teams or Slack.

Not working? Go to Troubleshooting.

Common issues

NoAway doesn't start automatically

Enable the “Start at Login” option in the app settings.

My status still shows Away (e.g. in Teams)

Make sure NoAway is running and “Keep Active” is enabled (not paused). Then try the following:

  • Use the latest version. We release updates that improve how often the app simulates activity, so Teams does not switch to Away after a few minutes. Download the newest installer from your purchase email (or buy again from the Download page only if you need a new license).
  • After updating, open the NoAway menu (tray or menu bar) and choose “Restart Activity Engine”. This applies the new timing.
  • Check the logs. In the menu, click “Open Logs”. If you see lines like “simulated” every few minutes but your status still goes Away, the system is not counting that activity—see On macOS below.

On macOS: the app must have Accessibility permission so the system (and Teams) treats simulated input as real activity. Go to System Settings → Privacy & Security → Accessibility, add NoAway to the list and turn it on. Quit and reopen NoAway after granting permission. On some Macs (depending on model or macOS version) the system may still not count simulated input as activity, so the status in Teams might not stay Available; in that case NoAway will still keep the display awake and prevent sleep.

On Windows: some antivirus or security software can block the kind of activity NoAway uses. If the problem continues, try running NoAway once as Administrator (right‑click the icon → “Run as administrator”) to see if that changes anything. Also ensure your display and sleep settings are not turning off the screen or locking the PC too quickly.

If Teams still goes Away after these steps, send us a copy of the log (or a screenshot) via the contact page and we’ll help you fix it.

The tray icon is missing

On macOS, check the menu bar at the top of your screen. On Windows, expand the hidden tray icons in the taskbar.

Privacy and security

Keep Active runs on your computer. It does not read your files or messages. Activation and updates contact the license server. The table of what is sent is on the Privacy Policy.

What NoAway controls — and what it doesn’t

It controls

System activity and sleep on the computer where NoAway is running, while Keep Active is on.

It doesn’t

Calendar status, a locked screen, company policy, and presence on other devices.

Still need help?

If you can't find the answer you're looking for, our support team will be happy to help.

support_agent Contact support

support@noaway.app

We usually respond within 24 hours.